Refund Policy

Last updated: July 2026

Merchant of Record

All payments for Wallettami subscriptions are processed by Paddle (paddle.com), which acts as the Merchant of Record. Paddle is responsible for billing, invoicing, and refund processing on behalf of Wallettami.

Refund Eligibility

You may request a full refund within 30 days of the initial purchase or renewal of any paid subscription. Refund requests submitted after 30 days are handled at Wallettami's discretion.

Cancellation

You can cancel your subscription at any time through the customer portal (Dashboard → Plan & Usage → Manage). Cancellations take effect at the end of the current billing period — you retain full access until then. No partial refunds are issued for unused time within a billing period.

How to Request a Refund

Contact us at info@wallettami.com with your account email and a brief description of the issue. We will process your request within 5 business days.

Exceptions

Refunds will not be issued for accounts suspended due to violations of our Terms of Service.